Shipping

The Joinery ships our products locally in South Africa and globally around the world. We package all our purchases to you with great care and despatch them in the fastest possible time frame.

Local Shipping

Delivery within South Africa is a flat rate of R100, getting your package directly to you.

We offer FREE shipping for orders over R2500 within South Africa.

International Shipping

For shipments to countries outside South Africa deliveries are a standard flat rate of R500.

Shipments to countries outside South Africa may be liable to a customs and duty charge on entry into your country which is payable by the customer. The rate depends on your country. Unfortunately this charge is out of our control. You will be contacted directly by the courier company should any fees be applicable and once you have paid the fee your products will be delivered to you.

Delivery

Delivery processing can take 1-2 business days. We do not process orders on weekends or holidays.

Please allow 7-14 working days for despatch of products that are made to order.

All items are shipped from South Africa by courier.

EMS, DHL or Fedex

Delivery by courier offers a tracking number. Delivery is generally three to five working days in South Africa provided that the product is in stock.

All International orders ship via registered mail or courier and are expected to arrive within 7-14 days, orders include tracking information. Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility. We are not responsible for packages that are lost or damaged in transit.

It is the responsibility of the buyer to make sure their postal/shipping address is correct.

Should you have any queries about shipping, or to track your order please contact hello@thejoinery.co.za.