Shipping

The Joinery ships our products locally in South Africa and globally around the world. We package all our purchases to you with great care and despatch them in the fastest possible time frame.

Local Shipping

Delivery within South Africa is a flat rate of R99, getting your package directly to you.

We offer FREE shipping for orders over R600 within South Africa.

International Shipping

For shipments to countries outside South Africa, please contact us via email.

International orders may be liable to customs and duty charges on entry into your country (rates are dependant on your country). This is completely out of our control and remains the responsibility of the customer. You will be contacted directly by the courier company should any fees be applicable and your order will only be delivered to you once the fees are paid. You will never be charged for shipping directly from the courier company.

Delivery

Delivery processing can take 1-2 business days. We do not process orders on weekends or holidays.

Please allow 7-14 working days for despatch of products that are made to order.

All items are shipped from South Africa by courier.

EMS, DHL or Fedex

Delivery by courier offers a tracking number. Delivery is generally three to five working days in South Africa provided that the product is in stock.

All International orders ship via registered mail or courier and are expected to arrive within 7-14 days, orders include tracking information. Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility. We are not responsible for packages that are lost or damaged in transit.

It is the responsibility of the buyer to make sure their postal/shipping address is correct.

Should you have any queries about shipping, or to track your order please contact hello@thejoinery.co.za.